How can I make a booking for LEGOLAND Hotel?
Bookings can be made via walk-in or online at www.LEGOLAND.com.my/hotel/home or call +607 597 8888. (Daily, 9.00am - 7.00pm, Malaysia time)
Where is the LEGOLAND Hotel located?
LEGOLAND Hotel is just a walking distance from the front gate of LEGOLAND Malaysia. The hotel address is No 1, Jalan Medini Utara 3, Bandar Medini Iskandar Malaysia, 79250, Iskandar Puteri, Johor.
What is the cancellation policy?
We have amended our cancellation/reservation policy to provide more flexibility to our guests during this period. Room booking amendments can be made up to 3 days prior to arrival to avoid cancellation charges. Please note that amendment timelines may vary depending on the promotional T&Cs. Please refer to individual promotions for more details.
Is breakfast included in all room rates?
Yes, all packages include breakfast at Bricks Family Restaurant except for room booking made under Room-Only promotional offer.
What is the deposit and payment policy?
Payment for Room charges and other enhancements is required upon reservation.
How many different themed rooms are there?
There are Four (4) themes – Pirate, Kingdom, Adventure and NINJAGO.
Does the Hotel has connecting rooms?
Connecting rooms available under Pirate themes in Themed Room & Premium Themed Room category. These connecting rooms are limited and subject to availability. You can make this request at the LEGOLAND Hotel Front Desk upon your arrival.
How many people does each room accommodate?
Standard, Premium Themed rooms and NINJAGO Suites can accommodate up to five (5) occupants, three (3) adults and two (2) children. Each room includes one (1) king size bed and one (1) bunk bed, which has a trundle bed. Deluxe and Suite room can accommodate up to eight (8) occupants: 4 adults 4 children or 2 adults 6 children. Each room includes one (1) king size bed and two (2) bunk beds.
Does the Hotel provide cribs?
Pack ‘N Plays are available on a first come, first serve basis. This item may be requested at the time of booking or check-in.
Are there bathtubs in the bathrooms?
Yes, but only limited to Kingdom Suites & Ninjago Suites.
What are the benefits of staying at LEGOLAND Hotel?
Located inside LEGOLAND Malaysia Resort. Fully themed throughout and filled with interactive LEGO features. All 263 guest rooms are LEGO themed – Pirate, Kingdom, Adventure or NINJAGO.
Are pets allowed in the Hotel?
Pets are not allowed in the Hotel; however, our concierge can suggest local pet accommodations.
What amenities are available for children?
Interactive LEGO features throughout the Hotel, play areas, swimming pool, themed rooms, themed elevators, separate bunk-bed sleeping area with own TV, buffet restaurant with organized LEGO chaos.
What amenities are available for adults?
Buffet restaurant, Sushi Bar, pool bar and lounge area. Nearby shopping & activities.
How many food and beverage outlets at the Hotel? And what are their operating hours?
The Hotel has four restaurants.
- Bricks Family Restaurant 7:00am - 10:30am (Breakfast), 6:00pm – 10:00pm (Dinner)
- Di Mattoni Italian Fun Dining 5:00pm - 10:30pm
- Kai’s Sushi Bar 12:00pm – 12:00am
- Coffee @ Bricks 8.00am – 10.00pm
Do you need to make reservations at these restaurants?
No reservations required for Bricks Family Restaurant and Kai’s Sushi Bar. However, we encourage you to make one if you plan to visit Di Mattoni Italian.
Does LEGOLAND Hotel have a star rating?
Not at this moment, as we are a Themed Hotel.
Can we store our luggage before/after the check-in /check-out time?
Yes, luggage storage is available.
What does the Resort Fee include?
Parking, all in-room refreshments, towels for hotel pool, in-room LEGO gifts, and children play areas.
Is valet parking available?
Not currently available.
What is the check-in and check-out time?
Check-in 4:00pm, check-out 11:00am, late departures will be subject to a late fee.
Is there an iron and ironing board in the room?
No, but they are available upon request.
What are the pool hours?
8:00 a.m. –7 :00 p.m.
Lifeguards will be stationed at the pool during its operation hours. Children under 12 must be accompanied by an adult.
What is the theme of the LEGO gifts inside the rooms?
All gifts are intended as a surprise. There is no particular theme.
Is transport to the airport available?
Yes, request from the concierge or taxi information counter.
What are the driving directions to the Hotel?
Please find the directions HERE
Are there special rates for groups?
Special rate available for groups which require 10 or more rooms. For more information, please request at LLMReservation.Hotel@LEGOLAND.my or contact +607 597 8888.
Are there group packages which include access to the Park?
Customized hotel packages which include park admission are available for groups requiring a minimum of 10 or more rooms. Please request at LLMReservation.Hotel@LEGOLAND.my or call +607 597 8888.
Annual Pass Holders
Are there any special offers for Annual & Premium Annual Pass Holders?
Special rates for LEGOLAND Hotel stay available for Annual Pass holders. Please contact LLMReservation.Hotel@LEGOLAND.my or call +607 597 8888 for further info.
Can Annual & Premium Annual Pass Holders use the facilities of LEGOLAND Hotel?
Restaurant, lounges and pool areas are exclusive to LEGOLAN Hotel’s guests. Annual Pass holders may utilise the special room rates extended to them to book a stay at LEGOLAND Hotel.