How can I make a booking for LEGOLAND Hotel?
Bookings can be made via walk-in, online at www.LEGOLAND.com.my/hotel/home or by phone.
You can call us directly at +607 597 8888. (Daily, 9.00am - 7.00pm, Malaysia time)
Where is the LEGOLAND Hotel located?
LEGOLAND Hotel is walking distance from the front gate of LEGOLAND Malaysia. The hotel address is No 1, Jalan Medini Utara 3, Bandar Medini Iskandar Malaysia, 79250, Iskandar Puteri, Johor.
What is the cancellation policy?
Reservations must be cancelled at least 21 days prior to arrival to avoid a cancellation charge of full duration of stay.
What is the difference between a Premium and Themed room?
All Guest rooms include:
- King bed
- High-definition flat panel television
- Kids’ own sleeping area with bunk bed, pull out trundle bed and entertainment unit (accommodates up to 3)
- LEGO brick to build with during your stay
- Air conditioning
- Vanity/work station
- Complimentary toiletries
- Complimentary refreshments (mineral water, coffee and tea)
Premium Themed rooms include:
- Extra theming and LEGO features in your room
Is breakfast included in all room rates?
Yes, all packages include breakfast.
What is the deposit and payment policy?
Payment for Room charges and other enhancements is required upon reservation.
How many different themed rooms are there?
There are Four (4) themes – Pirate, Kingdom, Adventure and NINJAGO.
Does the Hotel has connecting rooms?
The Hotel offers 7 connecting rooms – 5 sets of Themed Room and 2 sets of Premium Themed Room.
How many people does each room accommodate?
Standard and Premium Themed rooms can accommodate up to five (5) occupants, three (3) adults and two (2) children. Each room includes one (1) king size bed and one (1) bunk bed, which has a trundle bed.
Deluxe and Suite room can accommodate up to eight (8) occupants: 4 adults 4 children or 2 adults 6 children. Each room includes one (1) king size bed and two (2) bunk beds.
Does the Hotel provide cribs?
Pack ‘N Plays are available on a first come, first serve basis. This item may be requested at the time of booking or check-in.
Are there bathtubs in the bathrooms?
No, except for Kingdom Suites.
What are the benefits of staying at LEGOLAND Hotel?
Located inside LEGOLAND Malaysia Resort. Fully themed throughout and filled with interactive LEGO features. All 258 guest rooms are LEGO themed – Pirate, Kingdom, Adventure or NINJAGO.
Are pets allowed in the Hotel?
Pets are not allowed in the Hotel; however, our concierge can suggest local pet accommodations.
What amenities are available for children?
Interactive LEGO features throughout the Hotel, play areas, swimming pool, themed rooms, themed elevators, separate bunk-bed sleeping area with own TV, buffet restaurant with organized LEGO chaos.
What amenities are available for adults?
Buffet restaurant, Sushi Bar, pool bar and lounge area. Nearby shopping & activities.
How many food and beverage outlets at the Hotel? And what are their operating hours?
The Hotel has three restaurants.
- Bricks Family Restaurant 7:00am – 10:30am (Breakfast), 6:30pm – 10:00pm (Dinner)
- Di Mattoni Italian Fun Dining 5:00pm - 10:30pm
- Kai’s Sushi Bar 12:00pm – 12:00am
Do you need to make reservations at these restaurants?
No reservations required for Bricks Family Restaurant and Kai’s Sushi Bar. However, we encourage you to make one if you plan to visit Di Mattoni Italian.
Will you need to make reservations at these restaurants?
Brick's Family Restaurant offers a large variety buffet selection of healthy and traditional choices.
Does LEGOLAND Hotel have a star rating?
Not at this moment, as we are a Themed Hotel.
Can we store our luggage before/after the check-in /check-out time?
Yes, luggage storage is available.
What does the Resort Fee include?
Parking, all in-room refreshments, towels for hotel pool, in-room LEGO gifts, and children play areas.
Is valet parking available?
Not currently available.
What is the check-in and check-out time?
Check-in 4:00pm, check-out 11:00am, late departures will be subject to a late fee.
Is there an iron and ironing board in the room?
No, but they are available upon request.
What are the pool hours?
8:00 a.m. –7 :00 p.m.
Lifeguards will be stationed at the pool during its operation hours. Children under 12 must be accompanied by an adult.
What is the theme of the LEGO gifts inside the rooms?
All gifts are intended as a surprise. There is no particular theme.
Is transport to the airport available?
Yes, request from the concierge or taxi information counter.
What are the driving directions to the Hotel?
From the North-South Highway / Senai Airport
- Take EXIT 253 Tuas /Iskandar Puteri (also known as Nusajaya)/Pontian/Tanjung Pelepas > Head to Nusajaya via EXIT 312 > From here, just follow the LEGOLAND®Malaysia Resort signage.
From Johor Bahru / CIQ / Singapore via the Coastal Highway
- From Danga Bay, take the Coastal Highway to Iskandar Puteri > LEGOLAND Malaysia can be seen before reaching Kota Iskandar.
From Singapore via the Tuas Second Link
- Take the Iskandar Puteri EXIT 312 > From here, just follow the LEGOLAND Malaysia signage.
Degrees, Minutes, & Seconds: 1º 25’ 38" N 103º 37’ 47" E
Decimal Degrees: 1.427361, 103.62987
GPS: N 1 25.642, E 103 37.792
Are there special rates for groups?
Group rates can be arranged for groups of 10 or more rooms. For more information, please request at LLMReservation.Hotel@LEGOLAND.my.
Why book my group at the LEGOLAND Hotel?
Although LEGOLAND is geared towards children, it also provide a unique, memorable experience for guests of all ages.
Are there group packages which include access to the Park?
Customized hotel packages which include park admission are available for groups of 10 or more rooms. For more information, please request at LLMReservation.Hotel@LEGOLAND.my. For group discounts to visit LEGOLAND Theme Park and Water Park that do not include hotel stays, please call +607 597 8888.
Annual & Premium Pass Holders
Are there any special offers for Annual & Premium Annual Pass Holders?
Special rates are available for Annual Pass holders. Please contact reservation at +607 597 8888.
Can Annual & Premium Annual Pass Holders use the facilities of LEGOLAND Hotel?
Restaurant, lounges and pool areas are not open to Annual & Premium Pass Holders.