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Staycation Vouchers

Terms & Conditions and Room Booking Information details.

Terms and Conditions

  • Vouchers are valid until 30 June 2021. All bookings and stays need to be completed by this date
  • Promotion is applicable for Theme Room only and for Upgrade to a Premium room charges of RM100 will apply (LEGOLAND Hotel)
  • Choice of Room Themes is subject to availability (LEGOLAND Hotel)
  • The Hotel Room sleeps upto 5 pax (LEGOLAND Hotel)
  • Additional LEGOLAND Theme Park tickets can be purchased separately
  • Booking only can be proceeded based on room availability. If the room is not available on the desired date, LLMR Reservation team will advise on next available date
  • If purchaser (owner of the voucher ) wishes to transfer the hotel voucher to any other third person, Authorization e-mail is required from the purchaser (owner of the voucher)
  • Voucher is only valid for new bookings and cannot be combined with any other discounts, rebates or packages/promotions. Package cannot be refunded or exchanged for cash
  • By participating in this promotion, you agree to the full terms and conditions of both the promotion & LEGOLAND Malaysia Resort
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How To Redeem Your AwesomeXperience Voucher (Stay at LEGOLAND Hotel)

  • Email / Call at LLMReservation.Hotel@LEGOLAND.my or 07-5978888 (9 AM to 7 PM)  

  • Verify your Order Details with our Reservations team including your Name, Email , Order ID and Voucher Code.

  • Receive your booking confirmation via email

  • Check in & receive your Retail+F&B vouchers at LEGOLAND Hotel. Theme Park tickets will be emailed to the voucher purchaser email address*

How To Redeem PremiumXperience and ValueXperience eVoucher (Stay at Partner Hotels in Johor)

  • Email / Call the respective Hotel Reservations team. These details can be found on the following links (click on the respective hotel voucher):

  • Verify your Order Details with the respective Hotel Reservations team including your Name, Email , Order ID and Voucher Code.

  • Receive your booking confirmation from Partner Hotel

  • Check in & receive your Retail voucher at the Partner Hotel. Theme Park tickets will be emailed to the voucher purchaser's email address*

Booking Process

  • Customers to Email or Call our Reservations team on LLMReservation.Hotel@LEGOLAND.my & 07 597 8888 (9 AM to 7 PM) to make the booking using their Name, Order ID. and 8-digit unique Voucher ID, You will be required to verify your purchase using the email used to place the order

Processing Time

  • LEGOLAND Hotel Vouchers: Please allow up to 2 days after voucher purchase as processing time. You may contact LEGOLAND Malaysia Reservations team after TWO (2) days of purchasing the voucher
  • Partner Hotel Vouchers: Please allow up to 2 days after voucher purchase as processing time. You may contact your respective Hotel Reservations team after TWO (2) days of purchasing the voucher

Cancellation/Amendment

  • Vouchers are non-refundable and cannot be cancelled. Your booking can be amended and is subject to room availability

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